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Conditions Of Carriage

Effective 30 Dec, 2009
1. DEFINITIONS
2. APPLICATION OF CONDITIONS
3. CODE SHARE
4. TICKETS
5. STOPOVERS
6. FARES AND ROUTINGS
7. REROUTING, FAILURE TO CARRY AND MISSED CONNECTIONS
8. RESERVATIONS
9. CHECK-IN
10. REFUSAL AND LIMITATION OF CARRIAGE
11. BAGGAGE (A)-(C)
BAGGAGE (D)-(G)
BAGGAGE (H)-(K)
12. SCHEDULES, DELAYS AND CANCELLATIONS OF FLIGHTS
13. REFUNDS
14. GROUND TRANSPORTATION SERVICE
15. HOTEL ACCOMMODATION, ARRANGEMENTS MADE BY JAZ AND INFLIGHT MEALS
16. ADMINISTRATIVE FORMALITIES
17. SUCCESSIVE CARRIERS
18. LIABILITY OF CARRIE
19. TIME LIMITATIONS ON CLAIMS AND ACTIONS
20. OVERRIDING LAW
21. MODIFICATION AND WAIVER

19.TIME LIMITATIONS ON CLAIMS AND ACTIONS

(A) Time Limitation on Claims
No claim for damage may be made in the case of damage to Baggage, unless the person entitled to delivery complains to an office of JAZ forthwith after the discovery thereof and no later than 7 Days from the date of receipt; and, in the case of delay or loss, unless the complaint is made no later than 21 Days from the date on which the Baggage has been (in the case of delay) or should have been (in the case of loss) placed at his/her disposal. Every complaint must be in writing and dispatched within the time aforesaid. In case Carriage is not "International Carriage" as defined in the Convention, failure to give such notice of complaint shall not prevent a claimant’s filing a suit if the claimant proves that:
(1) it was not reasonably possible for him/her to give such notice;
(2) such notice was not given due to fraud on the part of JAZ; or
(3) JAZ had knowledge of the damage to the Passenger's Baggage.
(B) Time Limitation on Actions
Any right to damages against JAZ shall be extinguished unless an action is brought within 2 years reckoned from the date of arrival at the Destination, from the date on which the aircraft ought to have arrived, or from the date on which the Carriage stopped.
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20.OVERRIDING LAW

Any provision contained or referred to in a Ticket or in these Conditions of Carriage or JAZ' Regulations shall, even if it is in violation of Applicable Laws and is invalid, remain valid to the extent not in conflict with Applicable Laws. The invalidity of any provision shall not affect any other provision.
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21.MODIFICATION AND WAIVER

No representative, officer, employee or agent of JAZ shall have authority to alter, modify or waive any provision of the contract of Carriage or of these Conditions of Carriage or JAZ' Regulations.
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